Communication, Behavior and Productivity. These are the three areas in which I offer the majority of my trainings.

The goal of my “Signature Series” is to provide training that provides measurable results. I can provide training on-site, off-site, or at sea.
Once you find a topic (or topics) you are interested in, I will meet with you to customize a program to meets your needs, the needs of your
company and the needs of your employees.

Training topics include, but are not limited to, the following list.
If you want training in an area that is not represented here, please
contact me to discuss the creation of a custom training program at no additional charge.

NOTE: with the publication of my new book, I've created a workshop for sales professionals, entrepreneurs and business operators by the
same name: "Not Everyone With a Checkbook is Your Customer." Click
here for more information about the book.
Signature Training Experience
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"If you've heard one too many speakers
who have simply read a good book versus
going through the fire, then give me a
call. I'm not selling a new plan, I'm
teaching lifelong principles for success
based on my own experiences."
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One of the best ways to Get Zinked! is to sign up
for the monthly "Think Zink" newsletter! On or
around the 15th of each month, you will receive a
brief, concise and focused newsletter on a topic
central to your success in the workplace. In
addition, you will find tools, hints and tips that you
can implement that will help you achieve success in
the topic area.
Communication - Professional Communication
Professional Communication
Handling Difficult Communications
Skillful Email and Telephone Communication
Powerful Verbal Presentations
The Art of Listening
How to Say What You Really Mean - Raw vs. Refined
Communication - Managing Power
Powerful Negotiations
Powerful Communication
Powerful Leadership
   
Communication - Effective Email and Phone Usage
Emails that Count: Top to Bottom
 
   
Behavior - Emerging Leadership
Calculated Risk Taking
Leadership is More than Just being in Charge
10 Tips for Success in the Workplace
Delegation - More than Just Telling People What to Do!
Leadership is More than just Being in Charge!
Workplace Politics
Intelligent Risk Taking
Character, Compassion, Clarity
Getting Things Done When You Have No "Power"
Behavior - Impression Management
Impression Management (includes attire, body language,
speech)
Business Attire - "Dress as if you Mean Business!"
Basic Business Etiquette (includes telephone, email & meeting
etiquette)

Behavior - Gender Issues
Work-Life Balance in High Heels
Gender Differences in Communication
   
Productivity
Discovering Excellence
Goal Setting
Front Desk/Support Staff Skills
Time Management
Measurement tools for Effectiveness
Learning to Simplify Processes
Managing Change in the Workplace
Personal Strategic Planning
Behavior - Understanding Behavior Styles
Working with Bossy Types
Working with Creative Types
Working with Types who Don't Like Change
Working with Types who are Very Particular
Understanding and Working With Negative Thinkers
   
Sales, Marketing, Non-Profit and Faith-Based Topics
Entrepreneur Skills
Finding Your Target Market, Part 1 & 2
Branding - It's More Than Just for Cows!
Low-Cost, Creative Marketing Strategies
Strategic Planning
Trade Shows - Are They Right for Your Business?
Non-Profit and Faith-Based Topics
Annual Reports as a Marketing Tool
Donor Development
Media Relations
Strategic Planning
Time Management
Referrals
Setting up a Referral Strategy
Common Myths About Referrals
How to Ask for Referrals
Five Effective Referral Strategies
Creating a Referral Strategy That Works for You
Sales
What Makes a Salesperson Great?
Finding and Reaching the Decision-Maker
Handling Objections
Closing the Deal
The Art of Networking